PRIVACY POLICY

1. Introduction

At 3DModelX, we take the protection of your personal data very seriously. This Privacy Policy explains what information we collect when you visit our website and use our services, how we use it, and how we protect it.

2. Information We Collect

While using our website and placing an order, the following personal data may be collected:

Name and Surname
Email address and phone number
Order, billing, and digital delivery information
Cookies and analytical data used to improve your website experience

3. How Your Information Is Used

The information we collect is used solely to provide better service and improve your website experience:

To process your orders and provide instant access to digital products
To send notifications regarding your orders and promotional updates
To provide customer support and technical information
To analyze website usage statistics to improve our designs

4. Sharing Your Information

Your personal information is never shared with third parties without your consent. However, we may share necessary data with our service providers to complete your transactions:

Payment Providers: To process secure transactions (e.g., PayTR, Stripe)
Technical Infrastructure Providers: To ensure the website and digital delivery systems function correctly
Legal Authorities: Only if required by law or to protect our legal rights

5. Cookies and Tracking

Our website uses cookies to enhance user experience and measure performance.

Cookies help us analyze which pages are visited, which products are popular, and general usage patterns.
Users can refuse cookies through their browser settings; however, this may limit some website functionalities.

6. Data Security

Your personal information is protected by SSL encryption and secure servers.

Advanced security measures are in place to prevent unauthorized access, alteration, or data loss.
Payment Security: Payment transactions are carried out through the secure PayTR (or your chosen provider) payment system. We do not store your credit card or sensitive financial information on our servers.

7. User Rights

You have the right to access your personal data, correct inaccurate information, or request deletion.

To exercise your rights under GDPR or KVKK, you can contact us at: support@3dmodelx.com

8. Changes to This Policy

This privacy policy may be updated from time to time.

Updates become effective as soon as they are published on our website.

9. Contact

For any questions, suggestions, or requests regarding your privacy, please reach out to us at support@3dmodelx.com